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Privacy policy and personal data protection.

RESPONSIBLE: INSTITUTO DE NUTRICIÓN DEPORTIVA SL – CIF B98628613
CONTACT: CALLE SAN VICENTE MARTIR 128. 46007, VALENCIA (Valencia), Spain
Tel. 963324843 – Email: contacto@getindya.com

Registration

Mandatory information to proceed with the registration:

  • Name
  • E-mail address
  • Password creation

At the time of registration and during the use of the software and services, the user must provide accurate, precise and truthful information. Users guarantee and respond, in any case, for the truthfulness, accuracy and authenticity of their personal data entered, being that INDYA is not responsible for the truthfulness or correctness of the same.

The registrations are personal and non-transferable, being the holder of the same the only responsible for the actions carried out with his registration.

Each user may only be assigned one registration, and INDYA may cancel any subsequent registrations made by the same individual.

Data access

In order to ensure the proper provision of the Services, it is necessary for INDYA to have access to the Athlete’s personal data for which the Nutritionist is responsible for the processing (hereinafter, the “Data“). Specifically, INDYA will have access to the Athlete’s identification data, as well as to the data and information that from the Mobile App and through the use of the Software are hosted on the Platform. This access to the Data by INDYA shall not be considered as a communication of the Data but as a necessary access to carry out the Services. Consequently, in the light of the data protection regulations, INDYA shall be the Data Processor on behalf of the Nutritionist.

INDYA will only process the Data for the provision of the Services and, where appropriate, in accordance with the instructions given in writing by the Nutritionist without, under any circumstances, using them for other purposes. INDYA will immediately inform the Nutritionist in case it considers that any of the instructions provided by the Nutritionist infringes the provisions of the applicable personal data protection regulations.

Whenever necessary, INDYA shall provide the assistance and collaboration requested by the Nutritionist in the performance of data protection impact assessments that evaluate, in particular, the origin, nature, particularity and severity of the processing operations that may entail a risk to the rights and freedoms of natural persons as provided for in the regulations, taking into account the nature of the processing and the information at its disposal. Likewise, INDYA will, where necessary, assist the Nutritionist in the prior consultation procedures and in the fulfillment of the obligations of security breach notification to the supervisory authority and/or the data subject, as the case may be.

INDYA represents and warrants that, in accordance with the risk assessment of the processing to be carried out on the Data, it has adopted the necessary technical and organizational security measures to ensure a level of security appropriate to the risk. In particular, in its assessment INDYA has taken into account the risks of accidental or illicit destruction, loss or alteration of the Data.

In the event of (i) a loss or misuse of the Data, (ii) the inadvertent, unauthorized or unlawful processing, disclosure, access, alteration, corruption, transfer, sale, rental, destruction or use of the Data or (iii) any other circumstance or incident that compromises or may compromise the security, confidentiality or integrity of the Data, INDYA shall notify the Nutritionist of such circumstance without undue delay within thirty-six (36) hours of becoming aware of the same.

INDYA will not communicate, to any third party, the Data, even for conservation purposes, unless such communication has been previously and expressly authorized by the Nutritionist. In particular, INDYA may not transfer the Data to a third country or an international organization.

The subcontracting of suppliers by INDYA who will have access to the Data must be authorized by the Nutritionist. INDYA will formalize the subcontracting of certain services to a third party, must sign with such third party a contract regulating the obligations of the subcontractor in terms of personal data protection, which must be, at least, as those contained in this clause.

INDYA will assist the Nutritionist by responding in a timely manner to any requests that the Nutritionist may make regarding the exercise by the interested parties of their rights of access, rectification, deletion, opposition, limitation of processing or portability of the Data or any other rights that the interested parties may have.

INDYA shall make available to the Nutritionist all information necessary to demonstrate compliance with the obligations set forth in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of personal data and in Organic Law 3/2018 of 5 December on the protection of personal data, or the rules that modify or replace them.

Upon termination of the Services, no other nutritionist will have access to the Data. In the event of termination of the contractual relationship between the Nutritionist and the Athlete, if the Athlete goes to another nutritionist who is also using the INDYA Software, the data history of his or her devices may be retrieved and re-synchronized with the new nutritionist as long as he or she uses the same user email address. In either case, the Nutritionist will be able to:

  1. Request the deletion of your athletes’ data.
  2. Request that your athletes’ data be given to the nutritionist: this will be done in the most standard format possible. Unless otherwise instructed by the nutritionist, the data will be deleted within 15 days.
  3. Request that the data be delivered to the new software to be used or another new supplier: this will be done in the most standard format possible. Unless otherwise instructed by the nutritionist, the data will be deleted within 15 days.

INDYA may keep the Data for the period of time necessary for the attention of possible liabilities that may arise from the provision of services and the consequent processing of the Data, provided that they are kept properly blocked. In these cases, INDYA undertakes to implement the security measures necessary to safeguard the confidentiality of the information in the terms indicated above.

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